Frequently asked questions about COVID-19

Recently, we have received tons of concerns and concerns from our customers due to COVID-19. Here Opnoh Group wants to make an announcement, we look forward to providing a satisfied shopping experience for all our valued customers as always. The darkness will disappear as long as we are together, Opnoh Group will always be with you.

A: Each package is disinfected before leaving our warehouse. The World Health Organization states that viral diseases cannot be transmitted through packages, but we still disinfect them for safety. Read more>

A: Currently, COVID-19 has been suppressed in China and shipments in Chinese warehouses will not be affected in any way. Order processing time for warehouses in the United States and the Czech Republic also remains 3 days.

Due to COVID-19, some products are restricted and we are unable to ship to some countries. If we are unable to ship your order now, we will ship it immediately after the restriction ends; This ensures that you get your items as quickly as possible.

As these restrictions are unpredictable, the shipping time limit for your order may be extended beyond what is shown on the page of the product / payment.

If you are unable to accept the package and the package is returned, we will not charge any fees and issue a full refund.

If you wish to return an item and are currently unable to ship it to us , We will extend the return time until the epidemic ends!

We are working hard to supply certified medical devices and conduct internal testing to ensure that every product we offer you is safe, reliable, and meets national safety certification. Opnoh Group now offers a variety of masks, sanitizing gel, and other epidemic prevention products, as well as daily household necessities. Our goal is to do our part to help the world overcome COVID-19.
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