Buy without limits, we take care of you

Didn't you get what you expected?
We will refund your money.

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Your purchase protected, your money is safe at all times.

We accompany you until you have your money back

Start a claim

Tell us what happened and we will contact you.

Our legal area will solve it

We provide the tools to solve the claim according to what you need.

We will inform you with the solution

Our Protected Purchase team will intervene to return your money.

Know the scope of our coverage

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Know the scope of our coverage

Your purchases at Opnoh Group are protected.

All purchases are protected with Opnoh Group, we give the best support for your money.

We do not cover:

- Payments that are not processed.
-Send money.
-Purchase with deposit to personal accounts.
- Products that you have consumed or modified.

Didn't you get what you expected?

We help you as
you need it, select one of the following options.

On request Billing Track shipment Returns Claim and Attention Other

Frequent questions

Where do I get my money back?

If you have paid with a debit card, you will be able to see the amount returned in your Internet Banking.

How does Protected Purchase work for products with processing time?

It is the same as the rest of the products, except for one difference: if the shipment does not arrive, the 21 days of coverage begin once the Opnoh.com processing time has expired.

Terms and conditions of Protected Purchase